Archive for October, 2005

 
Oct
28
Posted (Brandon Satrom) in Business, Web 2.0 on October-28-2005

A few weeks ago, I was skimming through Information Week when I ran across an article entitled “Office Politics: Google-Sun Alliance Squarely Targets Microsoft.” (Click the title for the electronic version) In that article, Sun president Jonathan Schwartz said something that I found interesting:

“‘Working online is great for E-mail or writing a blog, but not for writing a Ph.D. thesis.’”
- Information Week, “Office Politics: Google-Sun Alliance Squarely Targets Microsoft,” Oct. 10, 2005

Really? I can think of a couple of web-based document editors I wouldn’t mind using to write a Ph.D. thesis. But I’m not crazy enough to write a PhD. thesis. Isn’t enabling this kind of historically client-server technology (partially) what the AJAX craze is all about? Why would Sun say such a thing in an article that highlights their partnership with a Web 2.0 pioneer? I think the sentence before the quote explains why:

“Sun itself gave up on developing a Web-based version of StarOffice years ago.”
- Information Week, “Office Politics: Google-Sun Alliance Squarely Targets Microsoft,” Oct. 10, 2005

If they gave up years ago, I don’t blame them. Years ago was back when the web was merely a hypertext system and commerce-enabler. Years ago, no one save Netscape and a few yahoos ever said “the web is a platform.”

Sun’s “we’ve tried that already” attitude, with a disregard to how the web has changed since they abandoned StarOfficeOnline, is exactly the reason why the “old guard” software companies are falling behind. Sun should rethink their approach because packaging the Java Runtime Environment with Google Desktop isn’t going to do anyone any favors.

Personally, I hope that Sun’s partnership with Google means that they are rethinking the StarOffice initiative and that their comments are just a smoke-screen.

Web2.0, AJAX, Sun, Google, StarOffice, JRE, Google Desktop, Sun-Google partnership



 
Oct
25
Posted (Brandon Satrom) in Business, User Experience on October-25-2005

Here’s proof that User Experience concerns should permeate everything we design:
I was on hold with audible.com customer support today when the speak-n-spell voice delivered the usual “please hold or you’ll lose your place” message, but with an interesting twist. And I quote:

“Please stay on hold to maintain your priority sequence.”
- Speak-n-spell voice on Audible.com

Who writes like that? If you guessed, “a software engineer,” you’re probably correct. When spoken though the roughly-synthesized voice of a recording, it sounds cold and impersonal. Almost like audible has invented the first sentient operator program and it is crafting its own responses {shiver}.

But I will not be priority sequenced!

audible.com, UX, User Experience, customer support



 
Oct
22
Posted (Brandon Satrom) in Uncategorized on October-22-2005

Brandon D. Satrom is an Enterprise Applications Architect for Compassion International, a child development and sponsorship ministry based in Colorado Springs, CO. Brandon received a Bachelor’s degree in Management Information Systems from Baylor University and has over 8 years of software development experience. He has been with Compassion since December of 2004 and has been their Enterprise Applications Architect since June 2006. For more information, see Brandon’s profile on LinkedIn. Brandon and his wife Sarah have been married since April of 2003 and have lived in Colorado since July of 2004. They love skiing in the winter and running, hiking and backpacking in the summer. Brandon is passionate about both writing and speaking and does so whenever the opportunity arises. If you wish to contact Brandon about a speaking engagement, email him here.

 

Me at the Crags in Colorado



 
Oct
11
Posted (Brandon Satrom) in Search on October-11-2005

I’m sure by now that most of you have heard of Rollyo by now. For those of you that haven’t seen it yet, here’s how Rollyo describes themselves:

Are you tired of wading though thousands of irrelevant search results to get to the information you want? Ever wish you could narrow your search to sites you already know and trust? With Rollyo, you can easily create your own custom search engines, and explore and save those created by others.

And it works as advertised IMHO. I love the idea of having a specialized search that cuts out all of the fat. For starters, take a look at Seth Godin’s searchroll. He provides an roll that searches a great cross-section of content.

And as an added bonus, I’ve created a searchroll of my own. I tire of searching on UX concepts and wading through the piles of ads and junk I have no interest in. So, I created the “User Experience” searchroll for your rolling pleasure (full disclosure notice: I shamelessly included this site in the roll).

Here are the sites I’ve included:

headrush.typepad.com/creating_passionate_users
adaptivepath.com
www.boxesandarrows.com
www.vanderwal.net
robfay.com
louisrosenfeld.com/home
www.designbyfire.com
www.alistapart.com
www.webword.com
www.jjg.net
www.digital-web.com
www.greenonions.com
www.ok-cancel.com
www.userinexperience.com
37signals.com/svn
www.useit.com

I’m sure I’m missing something. Let me know what it is and I’ll throw it in. Enjoy!

Rollyo, UX, Search